Mikogo reviews1/31/2023 ![]() Here you are able to configure the connection according to your preferences including choosing whether to always display the panel on top. Once this is setup, a little connection box appears. In order to begin using the software, users need to download the connection client from the website. Mikogo is available at 3 different tiers: These profiles can be easily and quickly loaded directly from within the user interface / client. Users can set up specific profiles for running support sessions that can be replicated upon screen share initiation. Those providing remote support can use this to send annotations or documentation to those on the receiving end. ![]() Users can exchange files and images of up to 200MB in size. For those that need to provide support to users with multi-monitor setups, everything they see should be visible. Mikogo remote access supports up to four simultaneous screens. Users can schedule sessions in advance using the web portal and then send out invitations by email or calendar invitation to those receiving support. Once the voice conferencing has been initiated users can edit their audio interface changing their microphone and speaker volume. After initiating a session, users receive a session ID and login as well as options to change the presenter and the control users. With Mikogo, users can receive support by phone as well as through a live feedback session. Dual presenter mode makes it easier to get to the route of issues. With Mikogo, both the user and the client (the person being supported) can share their screen. This means that the platform can be accessed from Linux and any other operating system. For those that want to remotely control a computer, all they need is a browser to connect. Mikogo can be accessed from the internet as well as from cross platform clients on PC and Mac. Mikogo offers the following features to deliver superior remote access to users. What Services and Features Does Mikogo Offer Shame on you Mikogo, for selling a product in this country without any access to technical support.128 bit encryption. I was given no other option than to drop my subscription and look for another service. When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. Recently I purchased a new laptop and when I ran the software from this PC, I could not find any documents to transfer even though they were stored locally on my PC. In those cases, I found I was not always able to transfer mouse and keyboard control and unable to transfer documents. Mikogo ran fairly well for me unless I had a Mac participant. I need to be able to transfer documents via secure file transfer or FTP and the software must be HIPAA compliant. I also need to be able to transfer control of the mouse and keyboard for remote signature. ![]() I never have more than one participant besides myself in the conference. Specifically, I conduct remote enrollment services and need the software to run on any platform (ie. I had been using Mikogo for several years now and most of the time it worked fine for my purposes. Specifically, I conduct remote enrollment servic.
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